Advanced Hospital Staffing
App Privacy Policy

LAST MODIFIED: August 18, 2025

Introduction

Advanced Hospital Staffing, Inc. (“Advanced Hospital Staffing” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

  • The types of information we may collect or that you may provide when you access or use the Advanced Hospital Staffing App (the “App”).
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through this App.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, create an account, or use this App. By downloading, creating an account, or using this App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Information We Collect and How We Collect It

We collect information from and about users of our App:

  • Directly from you when you provide it to us.
  • Automatically when you use the App.

Information You Provide to Us

When you download, create an account, or use this App, we may ask you to provide information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”).
  • That is about you but individually does not identify you.

This information includes:

  • Information that you provide by filling in forms in the App. This includes information provided at the time of creating an account on the App, posting material, and requesting further services. We may also ask you for information when you report a problem with the App.
  • Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the App and its contents, and any other information or services that you request from us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your account, including expiration and renewal notices.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • Notify you when App updates are available, and of changes to any services we offer or provide through it.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, it is our policy to notify you by email to the email address specified in your account and through a notice on the App’s home page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and phone number for you and for periodically visiting this privacy policy to check for any changes.

Media

If you upload images to our mobile application or website, you should avoid uploading images with embedded location data (EXIF GPS) included. Other users of the application can potentially download and extract any location data from images shared within the platform.

Cookies

If you create an account or use our services, we may store certain information in cookies or similar technologies. These may include your login credentials, preferences, and session information for your convenience so that you do not have to re-enter details repeatedly. These cookies will be retained according to your device settings and our data retention policies.

Embedded content from other websites

Our application may include embedded content (e.g., videos, images, articles, maps, etc.) from third-party websites and services. Embedded content from other websites behaves in the exact same way as if you have visited that other website directly.

These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Advanced Hospital Staffing does not sell or share your personal data with third parties for marketing purposes. We may share limited data with healthcare facilities for shift verification and staffing purposes, and with payment processors for compensation processing. All data sharing is conducted under strict confidentiality agreements.

In addition, we may disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Advanced Hospital Staffing, our customers, or others.

How long we retain your data

Personal data collected through our application is retained for up to 7 years to comply with healthcare industry regulations and employment record requirements. Financial and payroll data may be retained longer as required by applicable tax and labor laws.

What rights you have over your data

You have the right to request access to, correction of, or deletion of your personal data. You can also request that we restrict processing of your personal data or provide you with a portable copy of your data. This does not include any data we are obligated to keep for administrative, legal, healthcare compliance, or security purposes.

Where we send your data

User data may be processed through automated systems for shift matching, credential verification, and fraud detection services. All data transmission is encrypted and conducted through secure channels.

Data Security

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy setting or security measures included through the App.

Mobile Device Location Tracking

Advanced Hospital Staffing mobile applications, including but not limited to the Advanced Hospital Staffing mobile application on iOS, Android, or any other platform, actively collect and track location information to verify user presence at healthcare facilities during scheduled shifts. Information collected includes:

  • Real-time location data to verify your current location during clock-in and clock-out actions at assigned healthcare facilities.
  • Continuous location tracking during worked hours to ensure compliance with shift requirements and facility policies.
  • Geofencing capabilities that use native device features to identify when you have entered or exited specified healthcare facility areas to provide timely notifications and automatic time tracking.
  • Route and movement data during active shift hours for security and verification purposes.

Additionally, we collect your device UUID (Unique Device Identifier) to ensure account security, prevent fraudulent activity, and maintain accurate records of which device is being used to access shifts and perform work-related actions.

Other information we collect includes your interactions with the Advanced Hospital Staffing app, such as shift applications, schedule views, communication features, and payment information. This information includes records of those interactions, your Internet Protocol address, comprehensive device information (including device type, operating system, browser type, mobile device UUID, and device settings), and referral information.

Location data is essential for our service as it ensures healthcare facilities can verify that contracted staff are present and working as scheduled. By using our application, you consent to this location tracking during active shift periods.

Google reCAPTCHA Terms of Use

By accessing or using the reCAPTCHA APIs within the Advanced Hospital Staffing application, you agree to the Google APIs Terms of Use, Google Terms of Use, and to the Additional Terms below. Please read and understand all applicable terms and policies before accessing the APIs.

You acknowledge and understand that the reCAPTCHA API works by collecting hardware and software information, such as device and application data, and sending these data to Google for analysis. The information collected in connection with your use of the service will be used for improving reCAPTCHA and for general security purposes. It will not be used for personalized advertising by Google. Pursuant to Section 3(d) of the Google APIs Terms of Service, you agree that if you use the APIs that it is your responsibility to provide any necessary notices or consents for the collection and sharing of this data with Google. For users in the European Union, you and your API Client(s) must comply with the EU User Consent Policy. Your use of reCAPTCHA is subject to call limits. Google may in its sole discretion enforce these limits through any of the means described at call limits or in these terms of service.

How to Delete Your Account

At Advanced Hospital Staffing we value your privacy and want to make it easy for you to manage your account. If you decide to delete your account, please follow the steps outlined below. This guide ensures compliance with Apple App Store and Google Play Store policies that require users to have a clear way to delete their accounts within the app.

Steps to Request Account Deletion

  1. Contact Advanced Hospital Staffing support through the in-app contact form or email administrator@advancedhospitalstaffing.com.
  2. Send a message to our support team requesting your account deletion.
  3. Confirmation: You will receive a confirmation message detailing the implications of deleting your account, including the loss of access to shift history, payment records, and professional references. If you’re sure you want to proceed, confirm the action.
  4. Final Steps: After confirming the deletion request, your account will be flagged for deletion. For security and compliance purposes, the process may take up to 30 days to complete. During this time, you can contact us to cancel the deletion if needed.

Need Assistance?

If you encounter any issues with the account deletion process or prefer to have us delete your account manually, please reach out to our support team.

In your communication, include the following details to help us process your request efficiently:

  • Your full name as registered in the app.
  • The email address and phone number associated with your account.
  • Your healthcare professional license number (if applicable).
  • A brief reason for the deletion request (optional).

Important Notes

  • Deleting your account is a permanent action. Once completed, all associated data will be removed and cannot be recovered.
  • Certain employment records, payroll data, and compliance documentation may be retained for up to 7 years for legal, tax, and healthcare industry regulatory purposes as outlined in our data retention policy.
  • Outstanding payments will still be processed after account deletion.

We’re here to help! If you have any questions or need further assistance, don’t hesitate to contact our support team.

Thank you for using Advanced Hospital Staffing.